Our Guarantee to you.

Here at SpikeyByte we try to make all our terms and conditions available to all our clients on the internet.

If you are not sure about any of our terms and conditions or require more information then please visit our contact page and drop us a line.

Our Guarantee

  • OurĀ guarantee to you

    We deliver a high level of professional service to clients. Our service begins from your first contact with us and our support continues after your project is completed.
    We believe in a transparent development process. The final product of a web development must match a clients needs exactly; therefore we carefully collect your requirements for each stage of the development, from initial design to final programming.

    You play a big role in how your website will appear

    Our design team will produce a home page for your website; this will show how your website will appear. We dont simply ask for ideas - we will discuss colour schemes, brand positioning, logo design, navigation, online marketing solutions, professional hosting packages, your target audience demographic, and we will discuss with you a wide range of possible solutions.
    With your complete requirements mapped, we will begin to design your concept. The design stage is only deemed complete when you are completely happy. In essence, you are using our artistic ability and knowledge of efficient computer interfaces to put your design into reality.

    You take control of how your website will function

    The appearance is only the start of the process. To ensure your website will function exactly as you need it to, we will provide you with a plain English document that explains the planned functionality of the website in detail. This document will detail each page of your website, its navigation, content, and any additional features it contains; such as ecommerce, regional maps, chat applets, or banners.

    If you experience problems, we will fix them at no cost to you

    Our development skills have been carefully mastered over a period of time delivering class leading web developments, on time and within your budget. Our ethos is to exceed all your expectations.
    To show our complete trust in our team, we guarantee that if we cannot rectify any issues with your development in a reasonable time we will issue a full refund of any payments made. This guarantee makes our team difficult to beat.

    We are differnet from other web development bodies

    With the cost of programming being at an all time high, some other companies may choose to outsource the programming tasks. This is in no way a poor solution as outsource programmers can produce results as good as any other. The problem is that if a web developer outsources programming work; they may themselves have poor technical understanding; resulting in poor support or the ability to change your site in the future. This is not how it should be.

    We believe it is vital to deliver a product which we will stand behind and support fully. All developments are built in house by our experienced team; allowing easy expansion and professional support.

© 2010 SpikeyByte 74 Hufling Lane, Burnley, Lancashire, BB11 3QH Telephone: +447857748804, Email: enquiries@spikeybyte.com
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